Me: "I need either this Perl module or this MySQL module installed."
Them: "Please confirm your domain name so I can install a MySQL database for you."

I smell clueless / incompetent tech support that's hoping the client is even more clueless than they are. ¬¬ Let's see what results this "MySQL database installation" produces...

Time to go looking for alternatives to MT, I think. ¬¬ Anybody have suggestions? (No, plain Blogger won't do.) Requirements:
- Free
- Works on a Windows server with minimum hassle
- User-friendly interface
- Post titles and excerpts
- Archiving by single entry
- Full template customization, with the ability to add more templates if needed
- More than one blog allowed

Oh: and it must NOT be Greymatter. :P One bad experience with it is enough for me, thank you, and I don't want to give a tool which could possibly break for no reason at all to a low-skill computer user.